A much wider awareness and understanding of the range, threat and cost of fraud in business has driven reported economic crime to its highest level recorded in PwC’s bi-annual survey of business crime. The survey examines over 7200 respondents from 123 countries.
As the mobile industry glimpses the future at next week’s Mobile World Congress, a new report from PwC’s Strategy& strategy consulting business brings readers to the year 2025, and illustrates two potential transformation scenarios for telecom carriers.
A new study from Juniper Research has found that carrier billing, which allows users to make purchases by charging payments to their phone bill, will generate $9 billion annually for mobile operators by 2022.
25 percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017, according to Gartner.
A new study from Juniper Research has found that the value of consumer spend on remote payments for digital and physical goods will surpass $3.3 trillion this year, up 10% on 2017’s total of $3 trillion.
Television-advertising sales in the U.S. fell 7.8 percent to $61.8 billion last year, the steepest drop outside of a recession in at least 20 years, while sales at cable networks slumped for the first time in almost a decade, according to Bloomberg.
As the role of chief data officer (CDO) continues to gain traction within organizations, a recent survey by Gartner found that these data and analytics leaders are proving to be a linchpin of digital business transformation.
A new Forrester report on the state of the cloud in Europe has found that more than half of European enterprises use one or more public cloud platforms like Amazon Web Services (AWS) or Microsoft Azure.
A new research report from Juniper Research forecasts that specialised fitness wearables integrated into clothing and ear-based ‘hearables’ will grow from an expected 4.5 million shipped in 2018 to nearly 30 million in 2022, an increase of more than 550%.
A worldwide survey of 196 organizations by Gartner showed that 91 percent of organizations have not yet reached a "transformational" level of maturity in data and analytics, despite this area being a number one investment priority for CIOs in recent years.
A new study from Juniper Research has found that global retailer spending on AI will reach $7.3 billion per annum by 2022, up from an estimated $2 billion in 2018, as retailers target new avenues to increase personalisation of the customer experience.
Cloud solutions, cybersecurity and analytics are the top technologies targeted for new and additional spending by public sector CIOs in 2018, while data center infrastructure is the most commonly targeted for cost savings, according to a survey from Gartner.
Apple Inc. said a “small percentage” of iPhone 7 smartphones may experience a component failure that makes it appear the phone isn’t connected to cellular networks even when service is available. Apple said it would repair affected devices at no charge, according to a news report by Bloomberg.