Smart Machines Will Enter Mainstream Adoption By 2021.

Smart Machines Will Enter Mainstream Adoption By 2021.

Foto: Fotolia

Smart machines will enter mainstream adoption by 2021, with 30 percent adoption by large companies, according to Gartner. Technologies including cognitive computing, artificial intelligence (AI), intelligent automation, machine learning and deep learning fall under the umbrella term for smart machines.

"The use of smart machines by enterprises can be transformative and disruptive. Smart machines will profoundly change the way work is done and how value is created. From dynamic pricing models and fraud detection, to predictive policing and robotics, smart machines have broad applicability in all industries," said Susan Tan, research vice president at Gartner. "For service providers, smart machines represent opportunities to help enterprises assess, select, implement, change and adapt talent, and for IT and business processes, the opportunity to successfully adopt smart machines for business benefits."

The opportunity for consulting and system integration (C&SI) services will range from advising enterprises to help them sort through the hype to helping with strategic design, training of the smart machines, deployment and integration to expansion and ongoing refinement. These opportunities will help drive spending on smart machine C&SI services from $451 million in 2016 to nearly $29 billion in 2021.

Table 1 - Worldwide Consulting and System Integration (Implementation) for Smart Machines (Millions of Dollars)

Device Type




























Source: Gartner (December 2016)

The spectrum of subtechnologies within smart machines will be adopted at different speeds and timings, with the majority of smart technologies being mainstream adopted in the 2020 through 2025 time frame. Enterprises' investments into smart machines will span more than a decade, implying that the smart machine C&SI service market will be a long-term one.

"Over time, the increased C&SI opportunity created by the growing number of companies implementing more complex smart machine programs is expected to be counter-balanced by the a reduction in costs of adoption, as every subsequent adoption of the same smart machine solution will be less expensive and faster," said Tan. "In the long term (about 10 years), smart machines will be an integral set of tools in the toolkit of C&SI service providers and infused into all next-generation services offerings."

More from category

Converged Systems Revenue Increased 6.2% in 2Q17

Converged Systems Revenue Increased 6.2% in 2Q17

23 Oct 2017 comment

According to IDC, worldwide converged systems vendor revenues increased 6.2% year over year to $3.15 billion during the second quarter of 2017 (2Q17). The market consumed 1.78 exabytes of new storage capacity during the quarter, which was up 5.6% compared to the same period a year ago.

Public Cloud Services Revenue Will Reach $260 Billion in 2017

Public Cloud Services Revenue Will Reach $260 Billion in 2017

23 Oct 2017 comment

The worldwide public cloud services market revenue is projected to grow 18.5 percent in 2017 to total $260.2 billion, up from $219.6 billion in 2016, according to Gartner.

EU Consumer Confidence at Highest Level in Over Nine Years

EU Consumer Confidence at Highest Level in Over Nine Years

20 Oct 2017 comment

Consumer sentiment within the EU 28 has continued its upward trend in the third quarter of this year, finishing on 20.9 points, according to GfK. This is up from 19.1 points at the end of Q2 and now stands at a level not seen since the end of 2007.