Apple Probed as French Customers Say iPhones Are Designed to Die
Apple faces a French criminal probe into allegations from consumer groups that it’s deliberately shortening the life of iPhones, according to Bloomberg.
The investigation, confirmed by Paris prosecutors, comes just weeks after the U.S. technology giant apologized to customers for software changes it says unintentionally reduced the performance of older smartphones to prevent unexpected shutdowns.
The authorities opened a preliminary investigation on Jan. 5 against Apple for “programmed obsolescence” and “deceit” after receiving a complaint, according to an official who asked not to be named in line with policy. Agence France-Presse reported the probe on Monday.
Emile Meunier, a lawyer for HOP, the consumer and environmental protection association that lodged the complaint, said in an email he will share with investigators statements from clients that were “wronged.” He called upon Apple to compensate its customers for the damage and stop such practices.
Apple has been confronted by a slew of lawsuits over the software tweak, which had led to noticeably slower performance in iPhone 6 and iPhone 6s models. Some accused Apple of intentionally slowing older iPhones to encourage consumers to replace them with newer, more expensive models.