B2B Agentic Transactions Use to Accelerate by 19,000% by 2031

The annual volume of global agentic commerce transactions across B2B and B2C sectors is projected to reach 120 billion by 2031, rising from 620 million in 2026, according to Juniper Research. This 19,000% growth rate signifies the transition of agentic commerce into a mainstream global market.

While initial pilot projects have focused on B2C e-commerce, the report highlights significant potential within the B2B sector. B2B procurement is already highly structured through specialized platforms such as corporate travel and procure-to-pay systems. Consequently, agentic commerce can achieve high impact by integrating with these centralized B2B platforms rather than navigating a fragmented landscape of individual e-commerce merchants.

Despite the opportunities in B2B commerce, the research emphasizes that auditability and the explainability of automated decisions are essential for market success. The report suggests that agentic platforms must prioritize the identification of clear human intent while integrating strict spending limits and corporate expense policy compliance to ensure enterprise adoption.

“Enterprises are increasingly adopting AI to enhance operational efficiency, and procurement is the next logical sector for disruption. However, for these AI systems to succeed, they must operate within the rigid constraints of established procurement protocols to maintain business confidence,” commented Nick Maynard, VP of Research at Juniper Research.