By 2030, the cost per resolution for generative AI (GenAI) will exceed $3, higher than many B2C offshore human agents, according to Gartner.

The latest research from Omdia reveals that the European smartphone market declined by 1% in 2025 to 134.2 million units.

New research from Juniper Research has found that eCommerce fraud will rise from $56 billion in 2025 to $131 billion in 2030, posting a 133% increase over the period.

Year-over-year spending, between 2025 and 2029, for AI, will grow by 31.9%, according to IDC.

52% of government CIOs (excluding the US) expect their IT budgets to increase for AI and other key technologies in 2026, according to a Gartner survey.

Telecom operators worldwide are scaling capital investment in AI infrastructure amid surging demand for AI compute capacity and sovereignty requirements that favour local providers and homegrown solutions, according to Omdia.

Europe’s smartphone market ended the year on a high, with shipments up 2% YoY in 4Q25, according to Counterpoint Research.

Infobip was named the number one Established Leader in the Juniper Research RCS for Business 2026 Leaderboard.

A new study by Juniper Research has revealed that over 53% of the adult population in emerging markets will use mobile money services by 2030.

90% of non-executive directors (NEDs) lack a measure of confidence in cybersecurity value, according to a survey from Gartner.

Samsung reclaimed the top spot in the memory market in 4Q25 with a revenue of KRW 37.1 trillion ($25.9 billion), according to Counterpoint Research.

A new study by Juniper Research has revealed that the number of cards issued using modern card issuing platforms will increase from 756 million in 2025 to almost 1.6 billion in 2030 worldwide.

Gartner identified critical blind spots stemming from overlooked risks and unintended consequences of GenAI adoption.

Global spending on telco network cloud infrastructure and software is projected to grow from $17.4 billion in 2025 to $24.8 billion by 2030, according to Omdia.

EMEA augmented reality and virtual reality spending will reach $8.4 billion by 2029, reflecting 16% five-year compound annual growth rate (CAGR), according to IDC.

A new study by Juniper Research has found that the post-quantum cryptography market will grow from $1.2 billion in 2026 to $13 billion in 2035, representing a high CAGR of 30%.

The chaotic rise of AI, geopolitical tensions, regulatory volatility, and an accelerating threat landscape are the driving forces behind the top cybersecurity trends for 2026, according to Gartner.

A new study by Juniper Research has revealed that the number of retail QR code payments worldwide will increase by 79% over the next five years.

The wearable tech industry was worth $117.4 billion in 2024 and is forecast to reach $232.2 billion by 2030, according to GlobalData.