Global smartphone shipments are forecast to decline by around 7% year-on-year in 2026, according to Omdia’s latest outlook.

The telecommunications industry is entering a period of profound technological and business transformation, driven by the simultaneous evolution of new network technologies, satellite connectivity, and artificial intelligence.

The evolution of 5G networks is entering a new phase in which the focus is gradually shifting from infrastructure deployment toward user experience, new business models, and service innovation enabled by artificial intelligence and advanced network architectures.

Global spending on public cloud services is forecast to surpass $1 trillion in 2026, growing over 21%, and is expected to double by 2029, according to IDC.

The telecommunications industry is entering a new phase of transformation in which the focus is gradually shifting from pure network expansion to more efficient capital management, monetization of digital services, and new investment models.

Soaring memory costs are projected to drive worldwide PC shipments to decline 10.4% and smartphone shipments to drop by 8.4% in 2026, compared to 2025 levels, according to Gartner.

Global smartphone shipments ended 2025 with low single-digit growth, supported by improving macroeconomic conditions and healthy demand during the holiday season, according to Counterpoint Research.

New research from the GSMA has found that the mobile industry is moving beyond connectivity.

Worldwide smartphone shipments are forecast to decline 12.9% year-on-year (YoY) in 2026 to 1.1 billion units, according to IDC.

Global spending on ICT is forecast to reach $4 trillion in 2026 and surpass $6 trillion by 2029, according to IDC. Excluding the consumer segment, the ICT market is projected to grow 10% in 2026, driven by the rapid adoption of AI platforms, which will grow over 70% by the end of the year.

Apple’s iPhone 16 was the best-selling smartphone globally in 2025, according to Counterpoint Research.

By 2030, the cost per resolution for generative AI (GenAI) will exceed $3, higher than many B2C offshore human agents, according to Gartner.

The latest research from Omdia reveals that the European smartphone market declined by 1% in 2025 to 134.2 million units.

New research from Juniper Research has found that eCommerce fraud will rise from $56 billion in 2025 to $131 billion in 2030, posting a 133% increase over the period.

Year-over-year spending, between 2025 and 2029, for AI, will grow by 31.9%, according to IDC.

52% of government CIOs (excluding the US) expect their IT budgets to increase for AI and other key technologies in 2026, according to a Gartner survey.

Telecom operators worldwide are scaling capital investment in AI infrastructure amid surging demand for AI compute capacity and sovereignty requirements that favour local providers and homegrown solutions, according to Omdia.

Europe’s smartphone market ended the year on a high, with shipments up 2% YoY in 4Q25, according to Counterpoint Research.

Infobip was named the number one Established Leader in the Juniper Research RCS for Business 2026 Leaderboard.