A Quarter of Companies Suffered Costly Data Breaches in the Past Three Years
One in four companies (27%) globally has suffered a data breach that cost them US$1- 20 million or more in the past three years, according to PwC. Its annual Global Digital Trust Insights Survey interviews more than 3,500 senior executives across 65 countries.
The percentage rises to one in three (34%) for companies surveyed in North America, with only 14% of firms globally reporting that no data breaches have occurred during the period. Despite cyber-attacks continuing to cost businesses millions of dollars, fewer than 40% of executives surveyed say they have fully mitigated cybersecurity risk exposure in several critical areas. This includes enabling remote and hybrid work (38% say the cyber risk is fully mitigated); accelerated cloud adoption (35%); increased use of the internet of things (34%); increased digitization of the supply chain (32%) and back office operations (31%).
For operations-focused executives surveyed, cybersecurity of the supply chain is a major concern. Nine in ten expressed concern about their organization’s ability to withstand a cyber attack that disrupts their supply chain, with 56% extremely or very concerned. Four in five organizations (79%) surveyed state that a comparable and consistent format for mandatory disclosure of cyber incidents is necessary to gain stakeholder confidence and trust. Three-quarters (76%) agree that increased reporting to investors will be a net benefit to the organization and the entire ecosystem.
Further, the same percentage agree that governments should be expected to use the knowledge base from mandatory cyber attack disclosures to develop cyber defense techniques for the private sector. While there is a clear preference for mandatory disclosure of cyber incidents, fewer than half (42%) of executives surveyed are fully confident their organization can provide required information about a material/significant incident within the specified reporting period. There is also a hesitance to share too much information – 70% said greater public information sharing and transparency pose a risk and could lead to a loss of competitive advantage.
The majority of executives surveyed said their organizations are continuing to increase their cyber budgets – 69% said the budget increased in 2022 and 65% plan to spend more on cyber in 2023. Increasing budgets reflect the fact that cybersecurity tops the agenda for resilience planning. According to the survey, a catastrophic cyber attack ranks higher than a global recession or another health crisis for organizations’ resilience planning.
Concern with cyber extends to the top of organizations. Most CEOs surveyed are planning to ramp up action to address cybersecurity in the coming year - 52% said they will drive major initiatives to improve their organization’s cyber posture. Many CFOs surveyed are also planning to increase their cyber focus, including cyber technology solutions (39%), focus on strategy and coordination with engineering/operations (37%) and upskilling and hiring of cyber talent (36%).
The cost of cyber breaches goes much further than direct financial costs, according to marketing-oriented execs surveyed. The range of harm organizations have experienced due to a cyber breach or data privacy incident over the past 3 years includes loss of customers (cited by 27%), loss of customer data (25%), and reputational or brand damage (23%).