Top Predictions for IT Organizations and Users in 2019 and Beyond

Gartner revealed its top predictions for 2019 and beyond. Their predictions examine three fundamental effects of continued digital innovation: AI and skills, cultural advancement, and processes becoming products that result from increased digital capabilities and the emergence of continuous conceptual change in technology.

Through 2020, 80 percent of AI projects will remain alchemy, run by wizards whose talents won’t scale widely in the organization, Gartner found. By 2023, there will be an 80 percent reduction in missing people in mature markets compared with 2018 due to AI face recognition. By 2023, U.S. emergency department visits will be reduced by 20 million due to enrollment of chronically ill patients in AI-enhanced virtual care.

Gartner states that by 2023, 25 percent of organizations will require employees to sign an affidavit to avoid cyberbullying, but 70 percent of these initiatives will fail. Through 2022, 75 percent of organizations with frontline decision-making teams reflecting diversity and an inclusive culture will exceed their financial targets. By 2021, 75 percent of public blockchains will suffer “privacy poisoning“ or inserted personal data that renders the blockchain noncompliant with privacy laws.

By 2023, ePrivacy regulations will increase online costs by minimizing the use of “cookies“ thus crippling the current internet ad revenue machine. Through 2022, a fast path to digital will be converting internal capabilities to external revenue-generating products using cloud economics and flexibility. By 2022, companies leveraging the “gatekeeper“ position of the digital giants will capture 40 percent global market share, on average, in their industry. Through 2021, social media scandals and security breaches will have effectively zero lasting consumer impact, says Gartner.