AI Is the Twelfth Member of the Combis PMO
Combis's Project Management Office has developed alongside the company, which has grown from a small IT business into one of the larger ICT integrators in the region. Over the past five years, the PMO has grown from four or five people to 11 members, and it handles 30 to 40 projects a year, depending on their size and complexity. Projects are allocated with the aim of giving managers enough time to oversee delivery and communicate with customers. Over the past year, the team has increasingly focused on applying artificial intelligence to project management. AI helps identify risks early, draw up initial plans and prepare status reports, and it is also used to analyse documentation, extract tasks and prepare meeting minutes and presentations. The Combis PMO describes artificial intelligence as the twelfth member of the team, while Microsoft Power Automate automates processes and connects different tools. Final assessments, responsibility for decisions and communication in challenging situations remain with people. Tena Galić, Project Manager in Combis's Project Management Office, discusses how AI is used in project work and which competencies will be crucial for managers with ICTbusiness Media – ICTbusiness.info.



































