Adopting Best Practices Will Enhance Public Sector Digital Transformation

According to new IDC study European countries have starkly different levels of ICT spending, and the efficiency of this spending is increasingly being discussed, as the performance against various international egovernment benchmarks does not always correlate with the level of investment.

The results of this analysis suggest that there are indeed measurable differences in the capabilities of countries to leverage their ICT spending. Additionally, it confirms that the level of spending to a large extent determines egovernment quality, even when controlled for population size and gross domestic product (GDP) per capita.

"Although the level of spending is important, what we see is that how you use that spending matters," said Jan Alexa, senior research analyst, IDC Government Insights, CEMA. "The results of our modeling hint at a major divergence across European countries in their ability to use IT spending efficiently to deliver the best egovernment services possible.