Smart Energy Water and IBM Sign Multi-Year Agreement

Smart Energy Water has signed a multi-million dollar agreement with IBM to leverage the IBM Cloud for SEW platform global deployment over the next five years.

Through the new agreement, SEW will access the flexibility and scalability of the IBM Cloud to provide a common global infrastructure for their enterprise web and mobile applications. These workloads include customer engagement and mobile workforce engagement applications, online bill processing, energy efficiency and demand response applications, reward programs as well as tools for real-time data collection and management in the field.

This agreement comes as SEW looks to grow its business and tap into advanced offerings like analytics, Artificial Intelligence, machine learning and Internet of Things. By hosting these workloads on the IBM Cloud, SEW can gain more value from its data and accelerate the development of new tools that can help improve efficiency and engage customers in new and personalized ways.

The energy and utilities industry is grappling with an aging infrastructure, growing client demand for affordable, reliable and environmentally sustainable electricity, as well as stringent government mandates on energy efficiency and water conservation. These challenges, coupled with the growing expectations of today's tech-savvy consumers, have driven a rapid need for change and are forcing many utilities to create new business platforms and tap new technologies to solidify a competitive advantage.