UK Starts Investigation over Instagram Feature

The UK regulator Ofcom has initiated a formal inquiry into Meta Platforms to determine whether the corporation failed to adequately evaluate risks associated with its Instagram Instants feature before its introduction. The probe follows the launch five months ago of the Instants functionality, which allows users to share content that disappears after a single viewing.

Ofcom stated that the investigation aims to establish whether Meta defaulted on its obligations under the UK Online Safety Act by neglecting to perform a comprehensive illegal content risk assessment. The regulator will also investigate whether Meta executed a specific risk assessment regarding child safety before the rollout. Under the Act, technology firms are mandated to identify and mitigate the danger of users encountering illicit materials.

Platforms anticipated to attract users under the age of 18 are further required to implement measures reducing exposure to harmful content. The regulator emphasized that service providers must refresh their risk assessments before implementing any substantial modifications to the design or operational mechanics of their digital offerings.

George Lusty, Ofcom’s director of enforcement, noted that the statutory requirements for online safety are unambiguous. “This is a vital step that tech firms must take to protect their users. You wouldn’t launch a new car without testing it properly, and it’s the same for online services.” Ofcom is currently accumulating evidence to ascertain whether a statutory breach occurred.