Nokia Launches Gen AI Solution for Connected Workers

Nokia announced the launch of MX Workmate. It is a suite of operational technology (OT)-compliant tools, that makes it easier for industrial workers to interact with industrial machines.

MX Workmate leverages Generative AI (GenAI) and large language module (LLM) technologies to generate contextual, human-like language content based on real-time OT data. It should enable workers to understand complex machines, get real-time status information and industries to achieve greater flexibility, productivity, and sustainability, as well as improve worker safety.

Nokia MX Workmate addresses this challenge by adapting GenAI LLM technology to OT environments by onboarding all enablers to the Nokia OT-compliant on-premise edge compute solution MX Industrial Edge (MXIE). It integrates innovations such as AI hallucination elimination while running parallel LLMs and provides APIs to communicate with applications that will provide the OT data needed.

Using Team Comms, workers will be able to query the assistant and it will send real-time contextual information to connected workers packaged into messages that are easy to understand using natural human language. In addition, the solution will integrate AI auditing capabilities ensuring strict adherence to OT standards using real-time insights and automated, supported analytics capabilities to streamline workflows and avoid costly errors.

This new man-to/from-machine communication utilizing natural language processing can assist workers on factory floors to receive real-time information about production status, volume, and quality and recommendations on how to improve these KPIs. Real-time data evaluation-based early warnings can serve preventive maintenance needs to avoid major machine failures, thus minimizing downtime. Continuous risk evaluation also ensures that relevant safety instructions are promptly delivered to workers in case of emergency.