Expanding on their long-term partnership, Siemens and IBM announced the availability of a new solution designed to optimize the Service Lifecycle Management (SLM) of assets. It establishes an end-to-end digital thread between equipment manufacturers and the owner/operators of that equipment by leveraging elements of the Xcelerator portfolio from Siemens Digital Industries Software and IBM Maximo.
“The combined capabilities of IBM and Siemens can help companies create and manage a closed-loop, end-to-end digital twin that breaks down traditional silos to service innovation and revenue generation,“ said Peter Bilello, President & CEO of industry research and consulting firm CIMdata. “Only by closing the loop between product design and development decisions, accurate product configurations and service operations, can companies hope to run a profitable and effective product-as-a-service business model.“
OEMs and owner/operators can struggle to improve the performance and reliability of an asset over its operating lifecycle, due to inefficient data sharing between engineering, operations, and maintenance processes. This joint solution from Siemens and IBM creates a single source of information designed to help OEMs and equipment owner/operators improve many aspects about how they design, maintain, and service their assets. In addition, the solution enables OEMs to now provide valuable after-market services to their clients.
The integration of asset management and product lifecycle management (PLM) technology can help owner/operators to stay up to date. The solution also enables OEMs to receive critical data about asset performance, maintenance and failures in the field. Leveraging IoT technology, manufacturers can gain insights on wear and tear, operating conditions, parts failures, and other patterns that lead to design or manufacturing updates. This data can be used to help manufacturers lower maintenance costs, reduce risks, and improve asset resiliency.
AgentOS is Infobip’s response to a phase in which agents are becoming an important tool for process automation and customer communication. Krešo Žmak says the market is still at an early stage, but clients are moving away from AI for the sake of innovation and towards measurable results. The next challenge will be controlling costs, user experience, and the nondeterministic nature of agentic systems.
Telecom operators approach AI from two directions: as providers of infrastructure for the digital transformation of other industries and as organisations embedding AI into their own processes. A1 Hrvatska has moved from prototypes to concrete products, from customer support to sovereign European cloud services. Daniel Šimić says workforce profiles are also changing, with fast learning, customer understanding and adaptability becoming more important.
Burra was created as a platform for consolidating IT services companies in Southeast Europe, with a commercial focus on Western Europe and the United States. Its first members, Devōt, Tacta and CoreLine, continue to run their existing businesses while integration is planned gradually, primarily through new projects. Sven Marušić says the aim is not to turn founders into corporate employees, but to build a larger organisation in which they remain shareholders and drivers of growth.
