AI Use Is Widespread in US Workplaces

The research by The Harris Poll, commissioned by Google, found that 82% use AI tools at work. Simultaneously, 98% anticipate it would have an impact on their industry within the next five years.

The companies surveyed more than 1,000 US-based workers aged 22 years to 39 years old, who currently have or are seeking leadership positions with their employers. The survey found more than 50% of AI users regularly share their insights and experiences with colleagues, with 75% of them suggesting generative tools.

Among the respondents, 88% stated they would use AI to start a task that feels overwhelming. They also are using AI to increase their productivity and improve communications. For example, 70% are using it for drafting email responses or to overcome language barriers. For improving writing, 88% agree AI can help them strike the right tone.

Additionally, 87% of respondents believe AI can make them more comfortable writing lengthy emails on their phones. Also, 90% stated they would feel more confident joining meetings on the go if they knew it was taking notes. For improving management capabilities, 86% believe AI could help current leaders become better managers and 70% are interested in using it to improve their managerial skills.