Most Organizations Have Yet to Take Meaningful GenAI Action

As Generative AI reshapes how work gets done, companies that delay modernizing their digital workplaces risk falling behind. Lenovo’s latest global research reveals a stark reality: organizations recognize the opportunity Gen AI affords, but most have yet to take meaningful action.

Based on a survey of 600 IT leaders, while over 80% believe Gen AI will reshape how work gets done, only 39% say they are actively transforming their workplaces today. Even more striking, 89% agree that achieving AI’s full benefits requires far more than deploying new tools; it demands a complete reinvention of the digital workplace. True workplace transformation means reimagining how people, technology, and processes come together around a shared vision for innovation and growth.

“Organizations that define a clear, personalized vision for transformation — and act decisively — will be the ones who unlock Gen AI’s full value,” said Rakshit Ghura, Vice President and General Manager of Digital Workplace Solutions at Lenovo. “Transformation is no longer a future ambition — it’s a present necessity. Those who lead will redefine not only day-to-day work, but also what’s possible for their people and businesses.”

The report identifies the top barriers slowing progress toward digital workplace transformation. It provides a strategic roadmap to help organizations accelerate adoption, overcome complexity, and unlock Gen AI’s full value. According to the paper, to harness the power of GenAI, organizations must create a clear vision, transform a priority, and turn that transformation into reality.