Strongest Demand for AI Talent Comes from Non-IT Departments

Strongest Demand for AI Talent Comes from Non-IT Departments

Foto: Depositphotos

For the past four years, the strongest demand for talent with AI skills has not come from the IT department, but rather, from other business units in the organization, according to Gartner. Their Talent Neuron data shows that although the IT department’s need for AI talent has tripled between 2015 and 2019, the number of AI jobs posted by IT is still less than half of that stemming from other business units.

“High demand and tight labor markets have made candidates with AI skills highly competitive, but hiring techniques and strategies have not kept up,” said Peter Krensky, research director at Gartner. “In the recent Gartner AI and Machine Learning Development Strategies Study, respondents ranked “skills of staff” as the No. 1 challenge or barrier to the adoption of AI and machine learning.”

Departments recruiting AI talent in high volumes include marketing, sales, customer service, finance, and research and development. These business units are using AI talent for customer churn modeling, customer profitability analysis, customer segmentation, cross-sell and upsell recommendations, demand planning, and risk management.

A significant portion of AI use cases are reported from asset-centric industries supporting projects such as predictive maintenance, workflow and production optimization, quality control and supply chain optimization. AI talent is often hired directly into these departments with clear use cases in mind so that data scientists and others can learn the intricacies of the specific business area and remain close to the deployment and consumption of their work.

“Given the complexity, novelty, multidisciplinary nature and potentially profound impact of AI, CIOs are well-placed to help HR in the hiring of AI talent in all business units,” said Krensky. “Together, CIOs and HR leaders should rethink what skills are truly necessary for an AI-focused employee to have on Day 1 and explore candidate criteria adjacent to hiring specifications. CIOs should also think creatively about IT’s role in governing and supporting diverse AI initiatives and the evolving teams driving this activity.”

More from category

Spending on IoT Will Slow in 2020 Then Return to Double-Digit Growth

Spending on IoT Will Slow in 2020 Then Return to Double-Digit Growth

13 Jul 2020 comment

Worldwide spending on IoT has been significantly impacted by the economic effects of the COVID-19 pandemic in 2020, according to IDC.

COVID-19 Halts Double-Digit Growth of Smart Home Devices in Europe

COVID-19 Halts Double-Digit Growth of Smart Home Devices in Europe

11 Jul 2020 comment

In the first quarter of 2020, the smart home market grew 3.8% compared with the same quarter of the previous year, according to IDC.

Gartner: PC Shipments Grew 2.8 Percent in 2Q20

Gartner: PC Shipments Grew 2.8 Percent in 2Q20

10 Jul 2020 comment

Worldwide PC shipments totaled 64.8 million units in the second quarter of 2020, a 2.8% increase from the second quarter of 2019, according to preliminary results by Gartner.