Analysis

Spending on CX Technologies Will Reach $641 Billion in 2022

Spending on CX Technologies Will Reach $641 Billion in 2022

19 Sep 2019 comment

Worldwide spending on customer experience technologies will total $508 billion in 2019, an increase of 7.9% over 2018, according to IDC.

Global Device Shipments Will Decline 3 Percent in 2019

Global Device Shipments Will Decline 3 Percent in 2019

18 Sep 2019 comment

Worldwide shipments of devices, PCs, tablets and mobile phones, will total 2.2 billion units in 2019, a decline of 3.3% year over year, according to Gartner.

Is e-Commerce Facing its Limits?

Is e-Commerce Facing its Limits?

17 Sep 2019 comment

The rise of e-commerce to an €80 billion business in the first half of 2019 (excluding North America) created the need for 24/7 retailing, according to GfK.

PC Market Declines Slightly in First Half of 2019

PC Market Declines Slightly in First Half of 2019

16 Sep 2019 comment

Performance and experience are absolutely key for success in the global consumer PC market, according to GfK.

Developers Wield Enormous Influence

Developers Wield Enormous Influence

13 Sep 2019 comment

An IDC special report found that developers have significant autonomy with respect to the selection of developer tools and technologies.

Tablet Shipments See a Modest Decline of 5 Percent in 2Q19

Tablet Shipments See a Modest Decline of 5 Percent in 2Q19

12 Sep 2019 comment

The worldwide tablet market declined 5.0% year over year during the second quarter of 2019 (2Q19) as global shipments fell to 32.2 million units, according to preliminary data from IDC.

Smart Homes Are Not Yet Smart Enough

Smart Homes Are Not Yet Smart Enough

11 Sep 2019 comment

GfK´s forecast indicates that the market for smart devices, excluding smartphones and smart watches, will grow by estimated 9 percent globally this year, up from €122 billion to €133 billion.

Consumers Are Prioritizing Innovative Features in Electronic Purchases

Consumers Are Prioritizing Innovative Features in Electronic Purchases

10 Sep 2019 comment

Qualcomm released its 2019 State of Play report.

People Who Use Tech Feel 11 Years Younger

People Who Use Tech Feel 11 Years Younger

10 Sep 2019 comment

Technology is making the world feel younger, healthier and more emotionally connected, revealed a research released by Lenovo, suggesting a growing relationship between technological innovation and wellbeing.

Consumers Spent €210 Billion on Smartphones Worldwide in 1H19

Consumers Spent €210 Billion on Smartphones Worldwide in 1H19

9 Sep 2019 comment

In the period January to June this year, consumers purchased smartphones worth €210 billion worldwide, according to GfK.

US Travel Industry Surpasses CPG in Digital Ad Spending

US Travel Industry Surpasses CPG in Digital Ad Spending

7 Sep 2019 comment

eMarketer expects a shift in US digital ad spending next year, as economic factors weigh on certain industries.

4K Is Becoming the Standard for Today’s TVs

4K Is Becoming the Standard for Today’s TVs

6 Sep 2019 comment

In the first half of 2019, GfK recorded total revenue of €44 billion for the global market for televisions.

Public Cloud Services Revenue Grew to Nearly $183 Billion in 2018

Public Cloud Services Revenue Grew to Nearly $183 Billion in 2018

5 Sep 2019 comment

The worldwide public cloud services market grew 27.4% year over year in 2018 with revenues totaling nearly $183 billion, according to IDC.

Performance and Experience Drive Demand in a Maturing Gaming Market

Performance and Experience Drive Demand in a Maturing Gaming Market

3 Sep 2019 comment

The gaming PC hardware market recorded a 15 percent increase year-on-year in first half of 2019 to reach over $6.1 billion turnover.

EMEA Server Spending Increased 4.1 Percent in 1Q19

EMEA Server Spending Increased 4.1 Percent in 1Q19

2 Sep 2019 comment

The EMEA server market in 1Q19reported a year-over-year increase in vendor revenues of 4.1% to $4.1 billion and a decrease of 3.6% in units shipped to around 520,000, according to IDC.

Facebook Is Losing Younger Users in Germany and France

Facebook Is Losing Younger Users in Germany and France

30 Aug 2019 comment

eMarketer has downgraded Facebook user growth in France and Germany, due to declines among younger age groups as they shift their usage to other platforms.

SD-WAN Infrastructure Market Poised to Reach $5.25 Billion in 2023

SD-WAN Infrastructure Market Poised to Reach $5.25 Billion in 2023

29 Aug 2019 comment

IDC has published two new research reports on the fast-growing Software Defined Wide Area Network infrastructure market.

Smartphone Sales Continued to Decline in Second Quarter of 2019

Smartphone Sales Continued to Decline in Second Quarter of 2019

28 Aug 2019 comment

Global sales of smartphones to end users declined 1.7% in the second quarter of 2019, totaling 368 million units, according to Gartner.

M2M Connections Will Exceed 1.6 Billion by 2024

M2M Connections Will Exceed 1.6 Billion by 2024

27 Aug 2019 comment

A new study from Juniper Research has found that the global number of cellular M2M connections will reach 1.6 billion by 2024; rising from 596 million in 2019.

5G Network Infrastructure Revenue Will Reach $4.2 Billion in 2020

5G Network Infrastructure Revenue Will Reach $4.2 Billion in 2020

26 Aug 2019 comment

In 2020, worldwide 5G wireless network infrastructure revenue will reach $4.2 billion, an 89% increase from 2019 revenue of $2.2 billion, according to Gartner.

Data Breach Costs Are on the Rise

Data Breach Costs Are on the Rise

26 Aug 2019 comment

The cost of a data breach has risen 12% over the past 5 years and now costs $3.92 million on average.

Digital Wallet Spending Will Increase 40 Percent in 2019

Digital Wallet Spending Will Increase 40 Percent in 2019

23 Aug 2019 comment

Consumer spend via digital wallets across Europe and North America will increase by 40% this year to nearly $790 billion, according to a new study from Juniper Research.

Parents Are No Longer Needed for Homework Help Thanks to Smart Devices

Parents Are No Longer Needed for Homework Help Thanks to Smart Devices

23 Aug 2019 comment

New research by Lenovo shows how education around the world has been positively transformed thanks to smarter technology, creating a generation of independent learners and problem solvers.

Organizations Will Double the Number of AI Projects Within the Next Year

Organizations Will Double the Number of AI Projects Within the Next Year

22 Aug 2019 comment

Organizations that are working with AI or machine learning (ML) have, on average, four AI/ML projects in place, according to a recent survey by Gartner.

Desktop Renewals Drive EMEA PC Market in 2Q19

Desktop Renewals Drive EMEA PC Market in 2Q19

21 Aug 2019 comment

The Europe, Middle East, and Africa traditional PC market grew 1.1% YoY in 2Q19 and totaled 16.4 million units, according to IDC.

Few Organizations Have Implemented an AI Enterprise-Wide Strategy

Few Organizations Have Implemented an AI Enterprise-Wide Strategy

20 Aug 2019 comment

A recent IDC survey of global organizations that are already using AI solutions found only 25% have developed an enterprise-wide AI strategy.

Insurers Will Spend $634m on Robotic Process Automation by 2024

Insurers Will Spend $634m on Robotic Process Automation by 2024

14 Aug 2019 comment

A new study from Juniper Research found that insurers will spend $634 million on RPA solutions by 2024, rising from $184 million in 2019; a 245% increase over the next 5 years.

Mobile Money Transfers Will Exceed 200 Billion Transactions in 2024

Mobile Money Transfers Will Exceed 200 Billion Transactions in 2024

13 Aug 2019 comment

New data from Juniper Research has found that the volume of domestic money transfers via mobiles will exceed 203 billion in 2024, up from 130 billion in 2019.

European Spending on CX Will Reach $128 Billion by 2022

European Spending on CX Will Reach $128 Billion by 2022

12 Aug 2019 comment

Spending on customer experience (CX) was reported at $97 billion in 2018 and is expected to increase to $128 billion by 2022, growing at a healthy 7% five-year CAGR, according to IDC.

Digital ID Platforms Will Be Used by 5 Billion People in 2024

Digital ID Platforms Will Be Used by 5 Billion People in 2024

9 Aug 2019 comment

A new report from Juniper Research found that the number of people using government-issued digital identity credentials will grow by over 150% to over 5 billion in 2024.