Analysis

Gartner Reveals Three Customer Experience Myths

Gartner Reveals Three Customer Experience Myths

18 Oct 2018 comment

The performance gap between customer experience leaders and runners-up is widening, with those on top being disproportionately rewarded, according to Gartner.

CIOs in Africa Play a Central Role in Defining New Business Models

CIOs in Africa Play a Central Role in Defining New Business Models

17 Oct 2018 comment

Half of the CIOs in Africa said their organization has changed or is in the process of changing their business models, and the CIO will have a pivotal role to play, according to Gartner’s annual survey.

5G and GDPR Can Be Boon to Cyber Criminals

5G and GDPR Can Be Boon to Cyber Criminals

16 Oct 2018 comment

Gary Barton, Technology Analyst at leading data and analytics company GlobalData, offered his insight on why governments and regulators should consider how criminals may use 5G connectivity.

5G will Drive $1.3 Trillion Revenues in Media and Entertainment by 2028

5G will Drive $1.3 Trillion Revenues in Media and Entertainment by 2028

16 Oct 2018 comment

Over the next decade media and entertainment companies will be competing to win a share of a near $3 trillion cumulative wireless revenue opportunity.

AI Could Create 90 Million Additional Jobs in China

AI Could Create 90 Million Additional Jobs in China

15 Oct 2018 comment

AI and related technologies could provide a net boost to employment in China of around 12% over the next two decades, equating to around 90 million additional jobs, according to PwC.

Lenovo Reclaims Top Spot in PC Rankings in 3Q18

Lenovo Reclaims Top Spot in PC Rankings in 3Q18

15 Oct 2018 comment

Preliminary results for 3Q18 show that shipments of traditional PCs totaled nearly 67.4 million units, marking a decline of 0.9% in year-on-year terms, according to IDC.

Public Cloud Revenue Will Grow 17.3 Percent in 2019

Public Cloud Revenue Will Grow 17.3 Percent in 2019

12 Oct 2018 comment

The worldwide public cloud services market is projected to grow 17.3 percent in 2019 to total $206.2 billion, up from $175.8 billion in 2018, according to Gartner.

Proactive Data Recovery Can Reduce Repeated Data Breach

Proactive Data Recovery Can Reduce Repeated Data Breach

12 Oct 2018 comment

IBM Services announced the results of a global study exploring the impact of proactive data recovery planning on the cost and frequency of data breaches.

Consumers Would Use AI to Save Time and Money

Consumers Would Use AI to Save Time and Money

11 Oct 2018 comment

A recent survey by Gartner reveals that saving time and money are the top reasons why consumers would use artificial intelligence.

Digitisation and Automation Will Halve Transport Costs by 2030

Digitisation and Automation Will Halve Transport Costs by 2030

11 Oct 2018 comment

The digitization and automation of processes and delivery vehicles will reduce logistics costs for standardized transport by 47% by 2030, according to a new report from PwC.

Governments Are Making Slow Progress with Digital Initiatives

Governments Are Making Slow Progress with Digital Initiatives

10 Oct 2018 comment

Governments’ ability to scale digital initiatives is increasing slowly and progress lags behind that of other industries, according to a survey by Gartner.

Spotify Will Surpass Pandora by 2022

Spotify Will Surpass Pandora by 2022

9 Oct 2018 comment

Pandora is the most popular music streaming service in the US. But that will change in the coming years, according to eMarketer’s latest forecast on digital audio listeners.

AR/VR Headsets Expected to Rise to 53,1 Million Units in 2022

AR/VR Headsets Expected to Rise to 53,1 Million Units in 2022

8 Oct 2018 comment

Global shipments of standalone and tethered Augmented Reality (AR) and Virtual Reality (VR) headsets are expected to total 4.2 million units in 2018, up 31% from 2017, acording to IDC.

Blockchain Deployments Will Save Banks More Than $27bn Annually by 2030

Blockchain Deployments Will Save Banks More Than $27bn Annually by 2030

5 Oct 2018 comment

A new study from Juniper Research has found that blockchain deployments will enable banks to realise savings on cross-border settlement transactions of more than $27 billion by the end of 2030.

Spending on Cognitive and AI Systems Will Reach $77.6 Billion in 2022

Spending on Cognitive and AI Systems Will Reach $77.6 Billion in 2022

4 Oct 2018 comment

Global spending on cognitive and artificial intelligence (AI) systems is forecast to continue its trajectory of robust growth as businesses invest in projects that utilize cognitive/AI software capabilities.

Ad Tech Market Still Highly Fragmented Despite Intense M&A Activity

Ad Tech Market Still Highly Fragmented Despite Intense M&A Activity

3 Oct 2018 comment

In spite of ongoing intense mergers and acquisitions activity, the advertising software market is still highly fragmented, according to IDC.

EMEA PBBA Market Had Double Digit Growth in 2Q18

EMEA PBBA Market Had Double Digit Growth in 2Q18

2 Oct 2018 comment

The EMEA purpose-built backup appliance (PBBA) market finished the second quarter with an increased 26.8% year-on-year to reach $239.7 million, according to IDC.

Nearly Two-Thirds Large Enterprises Aiming to Deploy Blockchain

Nearly Two-Thirds Large Enterprises Aiming to Deploy Blockchain

1 Oct 2018 comment

A new Juniper Research survey has found that 65% of responding enterprises with over 10,000 employees are considering or actively engaged in blockchain deployment.

IDC Forecasts Slower Growth for Wearables in 2018

IDC Forecasts Slower Growth for Wearables in 2018

1 Oct 2018 comment

The worldwide wearables market is forecast to ship 122.6 million units in 2018, up 6.2% from the 115.4 million units shipped in 2017, according IDC.

U.S. Employees’ Discretionary Effort Hits Three-Year Low

U.S. Employees’ Discretionary Effort Hits Three-Year Low

28 Sep 2018 comment

The number of U.S. employees willing to go above and beyond the call of duty in the workplace has dropped by nearly 10 percentage points over the last three years, according to Gartner.

Telecom Virtual Network Functions Revenues Will Reach $16.4 Billion in 2022

Telecom Virtual Network Functions Revenues Will Reach $16.4 Billion in 2022

28 Sep 2018 comment

Communications service providers are being challenged to transform their carrier network infrastructure to create new business network services, generate new revenue streams, and improve their operational efficiency, according to IDC.

65 Ways Blockchain Can Fix Environmental Challenges

65 Ways Blockchain Can Fix Environmental Challenges

27 Sep 2018 comment

A new study by PwC for the World Economic Forum identifies more than 65 ways blockchain can be applied to the world’s most-pressing environmental challenges.

Employees’ Business Outlook Remains Steady in Germany

Employees’ Business Outlook Remains Steady in Germany

27 Sep 2018 comment

Employee confidence in business conditions and employment opportunities in Germany remained stable, as the country enters its eighth consecutive year of economic growth and near-full employment levels, according to Gartner.

Employees Looking to Move Roles on Optimism Toward UK Job Market

Employees Looking to Move Roles on Optimism Toward UK Job Market

26 Sep 2018 comment

A higher number of UK employees are looking to change jobs in light of optimistic perceptions of business conditions, according to Gartner.

Banking Will Drive Cognitive and AI Systems Spending in Western Europe

Banking Will Drive Cognitive and AI Systems Spending in Western Europe

26 Sep 2018 comment

Cognitive/Artificial Intelligence (AI) Systems spending will reach $3.0 billion in Western Europe in 2018, a 43% increase over 2017, according to IDC.

eMarketer Raises Amazon Ad Forecast

eMarketer Raises Amazon Ad Forecast

25 Sep 2018 comment

Just weeks after hitting $1 trillion in market cap, Amazon has reached another milestone: It has jumped to third place among US digital ad platforms, surpassing Oath and Microsoft for the first time, according to eMarketer.

Premium Products Propping Up Global Photography Market

Premium Products Propping Up Global Photography Market

25 Sep 2018 comment

Global sales from digital cameras came to €3.9 billion in the first half of 2018, according to GfK.

Three Data Management Technologies in the Innovation Trigger Phase

Three Data Management Technologies in the Innovation Trigger Phase

24 Sep 2018 comment

DataOps, private cloud database platform as a service and machine learning-enabled data management are making their debut in the 2018 Gartner Hype Cycle for Data Management.

EMEA External Storage Market Maintains Double-Digit Growth

EMEA External Storage Market Maintains Double-Digit Growth

24 Sep 2018 comment

The EMEA external storage systems market recorded another positive quarter in 2Q18, according to IDC.

Wearables Market Grew 5.5 Percent in 2Q18

Wearables Market Grew 5.5 Percent in 2Q18

21 Sep 2018 comment

Growth continued in the global wearables market during the second quarter of 2018 as shipment volume reached 27.9 million units, up 5.5% from the previous year, according to IDC.