The performance gap between customer experience leaders and runners-up is widening, with those on top being disproportionately rewarded, according to Gartner.

Half of the CIOs in Africa said their organization has changed or is in the process of changing their business models, and the CIO will have a pivotal role to play, according to Gartner’s annual survey.

Gary Barton, Technology Analyst at leading data and analytics company GlobalData, offered his insight on why governments and regulators should consider how criminals may use 5G connectivity.

Over the next decade media and entertainment companies will be competing to win a share of a near $3 trillion cumulative wireless revenue opportunity.

AI and related technologies could provide a net boost to employment in China of around 12% over the next two decades, equating to around 90 million additional jobs, according to PwC.

Preliminary results for 3Q18 show that shipments of traditional PCs totaled nearly 67.4 million units, marking a decline of 0.9% in year-on-year terms, according to IDC.

The worldwide public cloud services market is projected to grow 17.3 percent in 2019 to total $206.2 billion, up from $175.8 billion in 2018, according to Gartner.

IBM Services announced the results of a global study exploring the impact of proactive data recovery planning on the cost and frequency of data breaches.

A recent survey by Gartner reveals that saving time and money are the top reasons why consumers would use artificial intelligence.

The digitization and automation of processes and delivery vehicles will reduce logistics costs for standardized transport by 47% by 2030, according to a new report from PwC.

Governments’ ability to scale digital initiatives is increasing slowly and progress lags behind that of other industries, according to a survey by Gartner.

Pandora is the most popular music streaming service in the US. But that will change in the coming years, according to eMarketer’s latest forecast on digital audio listeners.

Global shipments of standalone and tethered Augmented Reality (AR) and Virtual Reality (VR) headsets are expected to total 4.2 million units in 2018, up 31% from 2017, acording to IDC.

A new study from Juniper Research has found that blockchain deployments will enable banks to realise savings on cross-border settlement transactions of more than $27 billion by the end of 2030.

Global spending on cognitive and artificial intelligence (AI) systems is forecast to continue its trajectory of robust growth as businesses invest in projects that utilize cognitive/AI software capabilities.

In spite of ongoing intense mergers and acquisitions activity, the advertising software market is still highly fragmented, according to IDC.

The EMEA purpose-built backup appliance (PBBA) market finished the second quarter with an increased 26.8% year-on-year to reach $239.7 million, according to IDC.

A new Juniper Research survey has found that 65% of responding enterprises with over 10,000 employees are considering or actively engaged in blockchain deployment.

The worldwide wearables market is forecast to ship 122.6 million units in 2018, up 6.2% from the 115.4 million units shipped in 2017, according IDC.

The number of U.S. employees willing to go above and beyond the call of duty in the workplace has dropped by nearly 10 percentage points over the last three years, according to Gartner.

Communications service providers are being challenged to transform their carrier network infrastructure to create new business network services, generate new revenue streams, and improve their operational efficiency, according to IDC.

A new study by PwC for the World Economic Forum identifies more than 65 ways blockchain can be applied to the world’s most-pressing environmental challenges.

Employee confidence in business conditions and employment opportunities in Germany remained stable, as the country enters its eighth consecutive year of economic growth and near-full employment levels, according to Gartner.

A higher number of UK employees are looking to change jobs in light of optimistic perceptions of business conditions, according to Gartner.

Cognitive/Artificial Intelligence (AI) Systems spending will reach $3.0 billion in Western Europe in 2018, a 43% increase over 2017, according to IDC.

Just weeks after hitting $1 trillion in market cap, Amazon has reached another milestone: It has jumped to third place among US digital ad platforms, surpassing Oath and Microsoft for the first time, according to eMarketer.

Global sales from digital cameras came to €3.9 billion in the first half of 2018, according to GfK.

DataOps, private cloud database platform as a service and machine learning-enabled data management are making their debut in the 2018 Gartner Hype Cycle for Data Management.

The EMEA external storage systems market recorded another positive quarter in 2Q18, according to IDC.

Growth continued in the global wearables market during the second quarter of 2018 as shipment volume reached 27.9 million units, up 5.5% from the previous year, according to IDC.