Worldwide shipments of devices, PCs, tablets and mobile phones, will total 2.16 billion units in 2020, an increase of 0.9% from 2019, according to Gartner. Last year, shipments totaled 2.15 billion units.
“2020 will witness a slight market recovery,“ said Ranjit Atwal, research senior director at Gartner. “Increased availability of 5G handsets will boost mobile phone replacements, which will lead global device shipments to return to growth in 2020.“
The worldwide mobile phone market is on course to grow by 1.7% in 2020. Shipments of smartphones were weak in 2019, recording a 2% decline year over year, but are expected to grow in 2020, particularly in Greater China and emerging markets in Asia/Pacific. Gartner estimates that 5G models will account for 12% of mobile phone shipments in 2020, and that will reach 43% by 2022.
Worldwide Device Shipments by Device Type, 2020-2022 (Millions of Units)
Device Type
2020
2021
2022
Traditional PCs
178.279
169.891
161.672
Ultramobiles (Premium)
72.529
76.789
80.036
Total PC Market
250.807
246.680
241.708
Ultramobiles (Basic and Utility)
138.712
134.255
132.465
Computing Device Market
389.519
380.935
374.173
Mobile Phones
1, 776.779
1, 771.242
1, 756.936
Total Device Market
2, 166.298
2, 152.177
2, 131.109
Even after experiencing a return to growth in 2019, PC shipments are still forecast to decline in 2020 and beyond. Through 2020, this market will be affected by the end of the migration to Windows 10. After three years of growth in the professional PC market, replacement levels will decrease.
In addition, there is a “long tail“ of upgrades from small and midsize businesses across emerging regions as they react to Microsoft’s withdrawal of support for Windows 7. Gartner estimates that one billion PCs will have migrated to Windows 10 through 2020, around 80% of all PCs in use.
A new study from Juniper Research has found that the retail and eCommerce sectors will generate more than $10 billion in Communications-Platform-as-a-Service (CPaaS) revenue by 2029.