Samsung and Microsoft Transform Real Estate and Smart Property Management

Samsung and Microsoft announced a global collaboration focused on digitally transforming the real estate development and property management industries. This collaboration, combining smart appliances and digital cloud technologies, aims at helping to drive improved building operations and maintenance, along with creating better experiences for both service technicians and residents.

This new strategic alliance, with pilots currently under development, brings together the power of Microsoft’s Azure IoT platform and productivity cloud services with Samsung’s smart devices and SmartThings platform, to help optimize building operations, equipment maintenance, energy management, asset performance, and new tenant experiences for commercial, hospitality and residential buildings as well as mixed-use developments.

The companies will leverage Samsung’s smart home appliances, HVAC systems and smart TVs integrated with SmartThings, together with Microsoft’s Azure Digital Twins technology and Microsoft Dynamics 365 Field Service, to improve building maintenance and management by aggregating and analyzing IoT data from building systems and connected appliances. The alliance also covers Samsung mobile devices, including the XCover Pro mobile phone, to create improved experiences for frontline workers involved in handling building issues. Additionally, Samsung plans to offer SmartThings mobile development tools to enable builders to craft custom, tailored connected living experiences for their end users.

“We believe collaboration with a key partner like Microsoft is essential for innovation, as the company shares our vision of inspiring the world to shape the future by innovating in technology and products,“ said Chanwoo Park, corporate vice president heading up the IoT Biz Group at Samsung. “Providing building owners and operators with a robust and powerful set of tools to help them optimize their building costs and equipment, including the management of Samsung’s connected appliances and other devices, is paramount to our long-term alliance. Together with Microsoft, we are helping to solve real challenges faced by our customers by creating secure integrated insight and digital solutions that keep properties functioning sustainably and efficiently while providing better experiences for residents.“

“With Azure Digital Twins, we can create comprehensive digital models of entire environments and a living digital replica of real-world things, places, business processes and people to help customers gain insights that drive better products, optimization of operations, cost reduction and breakthrough customer experiences. This collaboration with Samsung opens up new opportunities for further innovation in the real estate development and property management industries,“ said Sam George, corporate vice president, Azure IoT, Microsoft. “Together, we’ll bring the best of Microsoft’s trusted, easy-to-use and secure Azure IoT platform, Azure Digital Twins and Dynamics 365 Field Service technology with Samsung’s expertise in connected devices and appliances to streamline building operations and maintenance.“