In close cooperation with the state of Tyrol, the Red Cross and the med-tech company ilvi, A1 implemented a digital COVID-19 screening platform. Through that platform, a large number of tests can be carried out faster, more reliably and more securely than before. The platform was implemented by the Tyrolean innovation company World-Direct, a subsidiary of A1.
The application is based on a server solution operated by A1, to which authorities, screening teams and laboratories are equally connected. A mobile device with ilvi software is used for the reliable input and transmission of sample and patient data that quickly captures all relevant information and transmits it in real time to the associated laboratories. The laboratory results are transmitted to the competent authority immediately after the result is available via the application and enable the authority to inform the affected persons very promptly about the lab results or to take further steps.
The new COVID-19 platform significantly simplifies the entire sampling process and speeds it up considerably thanks to significantly improved data quality. The secure connection to the A1 data center in Austria and the seamless integration into existing IT infrastructures ensures the protection of patient data. Secure digital recording and processing of COVID-19 tests relieves laboratories and makes it possible to test more people than before and to inform them about their state of health.
The person to be examined receives a text message with a link that will call up an individual encrypted QR Code. When the sample is taken, this code is scanned together with the eCard, and the barcode of the sample is read. With these simple steps, the laboratory sample can be clearly linked to the corresponding personal data and forwarded electronically to the responsible laboratory. This also ensures secure allocation in the laboratories and easy retransmission of the results to the authorities.
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