Ericsson Leads Global Rankings for Best Mobile Experiences

As mobile networks increasingly become the backbone of society, the number of public institutions and companies conducting regular and independent benchmark studies to measure mobile network experience has grown over the past years. The final scores consider various aspects critical to the subscriber connectivity such as coverage, speed, latency, packet loss, and app experience (web, video, gaming), to assess the overall mobile experience and have an increasingly strong effect on the communications service provider brand perception and financials.

Benchmark scores were primarily published on a country-to-country basis, but recently, several global rankings were published. 5G frontrunners such as Far EasTone, Swisscom, and TDC NET have topped global independent benchmark rankings during 2021 for the performance of networks powered by Ericsson technology. While different independent benchmarks leverage different methodologies to identify the leader of the performance race, the common denominator is that the three ranking winners have Ericsson as their trusted partner.

“We are extremely pleased to see these results. Three communications service providers in three different markets became global leaders across three recognized independent benchmark rankings. This is a testament to Ericsson's ability to deliver true frontrunner performance through leading products and services, like Performance Partnership,“ says Juan Manuel Melero, Head of Network Design & Optimization at Ericsson.

Beyond these three winners, according to Ericsson's research based on 2021 independent benchmark results, 75 percent of Ericsson RAN customers win performance benchmarks. When the easy-to-deploy and energy-efficient Ericsson RAN is combined with Performance Partnership network optimization services, the winning rate surpasses 90 percent.