The volume of chargeback requests initiated by cardholders is projected to reach 616 million by 2031, representing an increase of over 50%, according to findings from Juniper Research.

Infobip forecasts more than 7.3 billion customer interactions during the Black Friday and Cyber Monday period in 2026, as AI and conversational platforms reshape how consumers discover products, receive promotions, and access support.

European expenditure on artificial intelligence is projected to reach approximately $470 billion by 2030, representing a compound annual growth rate (CAGR) of 35.0% during the 2025–2030 forecast period, according to IDC.

The global humanoid robotics industry has reached a pivotal juncture for large-scale commercial implementation, according to Counterpoint Research.

Evolving AI privacy risks are compelling Chief Information Security Officers (CISOs) to move beyond traditional data protection toward comprehensive inference governance.

The global smartphone market is projected to contract by 14.3% year-on-year in 2026, according to a forecast by Counterpoint Research.

Artificial intelligence agents are poised to become a significant "invisible" network user category by the end of the decade, according to new research from Ericsson ConsumerLab.

The GSMA has issued a warning that escalating smartphone component costs, fueled by the massive demand for AI infrastructure, risk widening the global digital divide and making mobile internet increasingly unaffordable in low- and middle-income countries (LMICs).

Global semiconductor revenue reached a new record of $425 billion in the second quarter of 2026, marking an unprecedented 31.4% quarter-over-quarter (QoQ) growth rate, according to Omdia.

The convergence of massive AI infrastructure investment and the deep embedding of AI into software services is driving global spending to unprecedented levels, according to Gartner.

Sales organizations now face the risk of "AI agent sprawl" unless they fundamentally overhaul their current approaches to data, automation, and user experience.

A series of new research reports from Juniper Research has found that the total value of global payments conducted via digital ticketing, QR codes, and near-field communication (NFC) will reach $32.2 trillion by 2031.

Consumers are increasingly adopting new technologies to help navigate an increasingly complex global shopping landscape, according to research from NIQ.

New research commissioned by Infobip indicates that while brands are rapidly increasing investment in sports fan engagement, many struggle to demonstrate measurable business impact.

Gartner projects that by 2029, 60% of organizations will implement smaller software engineering teams at scale, a significant jump from the 15% seen in 2026.

Nearly a decade after McKinsey began tracking corporate use of artificial intelligence, the question for many companies is no longer whether to use AI but how to scale it and turn adoption into measurable business value.

Global shipments of XR headwear experienced a significant decline of 38.7% year-on-year, falling to 1.9 million units during the first half of 2026, according to recent data from Omdia.

The Major Domestic Appliances (MDA) market in 2026 is currently characterized by a notably cautious consumer sentiment.

Despite geopolitical tensions, supply-chain disruption, and persistent price pressure, the consumer electronics and home-appliance market is proving more resilient than might be expected.