Infobip Named a Leader in the Gartner Magic Quadrant for CPaaS

Infobip has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Communications Platform as a Service. This recognition reflects what the company has spent 20 years building: a communications platform that stays focused on what customers actually need and evolves as markets change.

Infobip believes that recognition in a fast-moving market comes not from chasing trends, but from disciplined execution and a clear long-term vision. As the company marks its 20th year of operations, it thinks the shift to agentic AI represents the most significant transformation in customer communications in our history. Infobip believes enterprises need a partner that empowers them to move from campaigns and rigid workflows to autonomous, goal-driven interactions, while retaining the openness and flexibility to adapt as the technology evolves.

”After 20 years, we’ve learned that the companies that endure are those that stay focused on their customers and don’t chase every trend. We believe that being named a Leader in the Gartner Magic Quadrant for CPaaS is a validation of our vision and the way we work with our customers: we listen, we execute, and we build in ways that give our customers choices,” said Silvio Kutić, CEO and Co-Founder of Infobip.