Hewlett Packard Enterprise introduced new operational capabilities to their Datacenter Care services experience designed to transform and optimize customers’ IT environments from the edge to the cloud. The new capabilities, delivered by HPE Pointnext, will help businesses simplify complex IT environments and free up resources to focus on innovation and desired outcomes.
Today’s CIOs and executives are looking for solutions and services which deliver agile IT operations and the organizational levers that help them optimize their customers’ experiences and remain competitive. They need to move fast, but are dealing with environments which are multi-vendor and multi-cloud consisting of a broad set of critical applications. Managing this is resource-intensive and challenging for IT departments who spend more time addressing problems and updates, instead of focusing on modernization and innovation.
Datacenter Care helps businesses run their IT operations by optimizing day-to-day tasks, integrating technology management and streamlining to a more agile cloud-like model. Pointnext experts work with customers to advise on and provide recommendations on a modernization plan which is designed to help mitigate risk and drive IT operational efficiency so the staff can focus on key innovation projects. Datacenter Care addresses a wide array of routine tasks, from stabilizing and automating customers’ IT environments to streamlining service delivery.
To monitor and track the measurable results delivered with this service, HPE commissioned an IDC analysis of customers in 2018, which showed that customers gained significant benefits. Those benefits include 25 percent more efficient IT management, 70 percent fewer unplanned outages and only five months to investment payback.
Working closely with its customers, HPE is expanding the Datacenter Care experience to include backup analysis and data loss prevention, SAP HANA migration and business alignment and Microsoft Azure configuration and management. It also includes performance optimization, business risk reduction and advanced security, automation for routine IT tasks and open source advantages with EnterpriseDB Postgres. Its capabilities can be tailored to meet the specific needs of each organization and optimize customers’ desired outcomes.
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