The certified electronic mail service PEC (Posta Elettronica Certificata), introduced in Italy in 2005, continues to generate significant sustainability, economic and environmental benefits. Economic benefits from its use from 2008 until 2022 amount to around €3.5 billion, based on a set of criteria measuring the effects of replacing the traditional registered paper letter with its digital equivalent.
This is the finding of the IDC study 'Benefits and Opportunities of PEC: a pillar of the digital trust services of the future' developed in cooperation with Aruba, InfoCert-Tinexta Group, and TIM Enterprise through Trust Technologies. PEC will also generate an additional €2.5 billion in economic benefits between 2023 and 2026, of which approximately €650 million in 2026 alone. There will be around 20 million active PEC boxes by 2026, generating almost 3.5 billion certified messages.
It is estimated that the use of PEC in 2026 will significantly reduce the journeys to post offices, public offices, and company headquarters generated by sending a traditional registered letter (+35.8% compared to the 2022 figure), avoiding 349 million fewer kilometers of unnecessary journeys with a saving of 107,000 tonnes of CO2 emitted. Storage space will be reduced by 1.7 million square meters and more than 70,000 trees will be saved due to the reduced use of paper.
PEC is the most widespread legal means of notification in Europe. According to official AgID data, in 2022 there were approximately 15 million active PEC boxes in the country and more than 2.5 billion messages were exchanged during the year. “Certified email is consolidating its position as a pillar of digital trust services in Italy and is set to evolve within new frameworks and use cases, also for the whole of Europe, embracing multiple spheres of economic and social life. The benefits of PEC go far beyond the simplification of procedures and paperwork, including economic and sustainability issues relevant for the future,” says Erica Spinoni, Senior Research Analyst at IDC.
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The certified electronic mail service PEC (Posta Elettronica Certificata), introduced in Italy in 2005, continues to generate significant sustainability, economic and environmental benefits.
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