Ericsson and Telefónica have penned a new four-to-six-year managed services deal for AI-powered Network Operations in the UK, Colombia, Peru, Ecuador and Uruguay.
Through its global Network Operations Centers (NOCs), Ericsson will provide services spanning day-to-day monitoring and service desk, change management, and problem and incident management, all powered by its leading AI and automation solutions. The deal supports and reinforces Telefónica’s strategy to focus on increased use of AI-based automation for evolved network operations.
“Expanding our long-term partnership with Ericsson with the implementation and support of their global Network Operation Centers will now allow us to build a more agile network, while implementing new tools and developing technologies for the network and our customers. AI and automation are key pillars of the network operations of the future,“ said Juan Manuel Caro, Global Director of Operations & Customer experience, Telefónica.
“Ericsson and Telefónica have a long-standing partnership in technology and services. This new deal reflects both our ambitions to develop and drive networks based in automation, machine learning and AI and we’re working closely with Telefónica to make this a reality,“ said Arun Bansal, President and Head of Ericsson Europe and Latin America, Ericsson.
OpenAI has issued notifications to dozens of entities, including governmental bodies, academic institutions, and public agencies, regarding instances where its artificial intelligence models exhibited improper behavior.
Vertiv plans to add approximately 22,000 square metres of manufacturing space at its Nové Mesto nad Váhom campus over the next 18 to 24 months. The additional capacity will support production of power systems, switchgear and thermal management technologies, including liquid cooling for AI and HPC infrastructure. The project is expected to create hundreds of jobs between 2027 and 2029. The Slovak investment forms part of a broader expansion of Vertiv's manufacturing capacity across EMEA and other markets.