Kyndryl Grows Number of Its Bridge Solution Users

Kyndryl announced that more than 500 global enterprise customers are operational on Kyndryl Bridge, with more than 1,000 customers expected by fiscal year-end. Bridge is the industry’s first open-integration technology services platform. It seamlessly integrates artificial intelligence (AI), operational data, and Kyndryl expertise to provide customers with a new way to operate their systems and deliver improved business outcomes.

Kyndryl is integrating AI and machine learning at scale into mission-critical systems. The Company also leverages its expertise, including intellectual property, patents, skills, and deep industry experience, to accelerate the delivery of innovations and services as customers look to gain value from emerging technologies to transform their operations. Bridge is estimated to have already helped enable early adopters to avoid more than $1 billion in annual costs, including $670 million in annualized cost avoidance due to preventing thousands of incidents before they occur, and $370 million in annualized cost avoidance due to reduced required maintenance windows.

“Bridge reinvents how CXOs manage their increasingly complex technology estates,“ said Kyndryl Chairman and Chief Executive Officer Martin Schroeter. “This differentiated, AI-powered, open-integration services platform accelerates automation, drives efficiencies, and creates a more sustainable operation - helping companies advance their growth objectives and deliver stakeholder value.“ Bridge was launched in September 2022 as part of Kyndryl’s Advanced Delivery initiative, one of its central Three-A strategies. The platform was formed from the Company’s decades of expertise managing enterprises’ complex, mission-critical environments and is an ‘as-a-service’ operating environment that includes a single marketplace, an operational management console, and an AI and ML analytics engine.

“The need for a multi-cloud management platform to control all on-prem and cloud resources is paramount for enterprises in migrating and modernizing technology to the cloud while transforming their businesses,“ said David Tapper, IDC Vice President, Outsourcing and Managed Cloud Services. “Leveraging a multi-cloud management platform such as Kyndryl Bridge that can support public cloud providers, automate development and deployment processes, accelerate generating business outcomes, and provide comprehensiveness of visibility into technology operations while using both AI to drive efficiencies and align consumption with user-specific needs and FinOps to optimize spend across cloud resources, map costs to business units and forecast spending and budgeting should help achieve these objectives. Additionally, Amazon (AWS), SAP, and Red Hat (OpenShift and Ansible) are co-innovating with Kyndryl to develop new solutions that enable customers to gain greater visibility and value from their existing data estates and technology investments, accelerate cloud transformation projects, and help customers gain essential insights and understandings from their business.“

With nearly 190 digitally enabled services slated to be available on Kyndryl Bridge by the end of the current fiscal year (March 2024), the Company is driving AI innovation and expanding the depth and breadth of services so that customers can realize better business results to enable smart industry 4.0 manufacturing practices, become more cyber resilient and compliant and, last but not least, meet Net Zero Goals. The AI-powered sustainability intelligence and carbon footprint calculator will measure real-time energy consumption and emission data to help customers analyze, simulate, forecast, and generate actionable recommendations to improve energy efficiency across an entire IT estate.